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Empowering Our Customers

Customer Transformation

Our commercial platform provides tools to help our customers meet their sustainability and carbon reduction targets.

  • Carbon Footprint: We measure customers carbon footprints across all locations to develop a plan to help lower the emissions factors.
  • Carbon-Free Power: We reduce emissions with renewable energy certificates (RECs) from solar or wind generation and emission-free energy credits (EFECs) from nuclear power.
  • Carbon Reduction:  We reduce emissions through renewable natural gas (RNG), carbon offsets and renewable identification numbers (RINs).
  • Renewable Onsite: We install renewable energy generation onsite to reduce customers’ energy costs and carbon emissions while driving positive brand awareness.
  • Renewable Projects: We provide customers with access to offsite renewable energy and RECs products from new build renewable facilities across the country.
  • Energy Efficiency: We provide building automation, lighting improvements and financing, electrification solutions, and water conservation.

Click here to learn more about our commercial Sustainability, Efficiency & Technology solutions. 

Constellation works with customers on tailored solutions to achieve their sustainability goals while managing their energy and operational costs. For many large-scale efficiency projects, the cost of investments in infrastructure improvements are recovered through the ensuing energy cost savings.

Constellation uses audits, engineering, design, construction management, and long-term monitoring and analytics to design and implement projects for customers in healthcare, education, and government, among other industries. We optimize assets and leverage faster payback measures, such as lighting improvements, to help pay for investments with a slower rate of return.

In 2020, Constellation energy efficiency projects helped customers conserve more than 290,000 megawatt hours (MWh) of electricity and more than 1.3 million British thermal units (Btu) of natural gas, helping to avoid more than 280,000 metric tons of carbon dioxide equivalent (CO2e) emissions.

Our Efficiency Made Easy® (EME) program is one example of our solutions geared towards small- and mid-sized business customers, where critical efficiency improvements often pose financial challenges. Through this program, customers save money and reduce energy consumption by incorporating the cost of efficiency projects into energy supply agreements, eliminating the need for upfront capital. Since 2011, Constellation has funded over $350 million of these projects for more than 500 customers. Those customers have collectively saved approximately 393,000 megawatt-hours (MWh) of electricity and avoided more than 278,000 metric tons of carbon emissions.

In addition, in early 2020, Constellation announced its acquisition of the Pear.ai platform, an energy intelligence platform that uses data analysis and artificial intelligence to help commercial and industrial customers manage their energy usage and costs and drive sustainability. The acquisition supports our strategy of developing and commercializing new technologies and engaging in strategic relationships to pilot new non-commodity products and solutions that benefit customers.

Pear.ai technology uses machine learning to process thousands of bills per week to identify bill anomalies, generate insights, and model predictive behavior. The Pear.ai platform sends customer alerts to correct issues proactively, eliminating the need to wait or pay additional fees for information from an account or support representative. With more than 10,500 customer meters currently using the Pear.ai platform, the technology has created meaningful savings for industrial, healthcare, retail, and higher education customers, among others.

As businesses nationwide continue to explore avenues to reduce their carbon footprint, Constellation Offsite Renewables (CORe) provides customers with access to offsite renewable energy projects through the simplicity of a retail power contract. Through CORe, businesses can leverage Constellation’s size, scope, and expertise in the renewable energy market to meet their sustainability goals.
 
The product also enables businesses to promote the specific renewable project from which they are sourcing their energy to customers, shareholders, employees, and communities. By combining the simplified contracting and aggregation process of CORe with the commitment and involvement of sustainability-minded companies, Constellation can offer more customers access to the economic and sustainability benefits of large-scale, offsite renewable energy projects. CORe is currently supporting corporate and public sector customers, and we expect to prevent more than one million metric tons of carbon dioxide emissions across all participating customers.
 

Constellation connects customers with clean energy through Renewable Energy Certificates (RECs) and Emission-Free Energy Certificates (EFECs) 

  • NewMix® RECs are sourced from renewable generating facilities within the United States. Each REC represents the positive environmental attributes of one megawatt hour (MWh) of electricity generated by a renewable power plant and is retired on behalf of customers wishing to promote their environmental commitment. The purchase of RECs supports the operation and development of facilities that generate clean, renewable energy.
  • EFECs are created to represent the emission-free attributes of energy generation (such as nuclear) as defined by PJM, that do not directly emit greenhouse gases from combustion. When customers purchase a carbon-free plan from Constellation, the electricity they purchase is matched with EFECs from those energy sources providing carbon-free electricity. Constellation retired 5.2 million RECs and 11.4 million nuclear Emission-Free Energy Certificates (EFECs) for customers in 2020.

Biogas is another emerging renewable resource for businesses with aggressive sustainability goals. It can replace traditional natural gas supplies once it is processed to remove non-methane compounds. Once cleaned and injected into a commercial pipeline system, biogas becomes Renewable Natural Gas (RNG) and can be used to produce heat and electricity as well as power vehicles. Constellation works with compressed natural gas (CNG) fueling stations to make biogas available as vehicle fuel and to generate renewable vehicle fuel credits such as Renewable Identification Numbers (RINs) and state-level Low-Carbon Fuel Standard (LCFS) credits. 

Constellation is currently contracted for the supply of RIN/LCFS-qualified RNG from more than 20 biogas production for more than 100 end-use customers throughout the United States, including CNG stations.

Constellation works with customers on tailored solutions to achieve their sustainability goals while managing their energy and operational costs. For many large-scale efficiency projects, the cost of investments in infrastructure improvements are recovered through the ensuing energy cost savings.

Constellation uses audits, engineering, design, construction management, and long-term monitoring and analytics to design and implement projects for customers in healthcare, education, and government, among other industries. We optimize assets and leverage faster payback measures, such as lighting improvements, to help pay for investments with a slower rate of return.

In 2020, Constellation energy efficiency projects helped customers conserve more than 290,000 megawatt hours (MWh) of electricity and more than 1.3 million British thermal units (Btu) of natural gas, helping to avoid more than 280,000 metric tons of carbon dioxide equivalent (CO2e) emissions.

Our Efficiency Made Easy® (EME) program is one example of our solutions geared towards small- and mid-sized business customers, where critical efficiency improvements often pose financial challenges. Through this program, customers save money and reduce energy consumption by incorporating the cost of efficiency projects into energy supply agreements, eliminating the need for upfront capital. Since 2011, Constellation has funded over $350 million of these projects for more than 500 customers. Those customers have collectively saved approximately 393,000 megawatt-hours (MWh) of electricity and avoided more than 278,000 metric tons of carbon emissions.

In addition, in early 2020, Constellation announced its acquisition of the Pear.ai platform, an energy intelligence platform that uses data analysis and artificial intelligence to help commercial and industrial customers manage their energy usage and costs and drive sustainability. The acquisition supports our strategy of developing and commercializing new technologies and engaging in strategic relationships to pilot new non-commodity products and solutions that benefit customers.

Pear.ai technology uses machine learning to process thousands of bills per week to identify bill anomalies, generate insights, and model predictive behavior. The Pear.ai platform sends customer alerts to correct issues proactively, eliminating the need to wait or pay additional fees for information from an account or support representative. With more than 10,500 customer meters currently using the Pear.ai platform, the technology has created meaningful savings for industrial, healthcare, retail, and higher education customers, among others.

As businesses nationwide continue to explore avenues to reduce their carbon footprint, Constellation Offsite Renewables (CORe) provides customers with access to offsite renewable energy projects through the simplicity of a retail power contract. Through CORe, businesses can leverage Constellation’s size, scope, and expertise in the renewable energy market to meet their sustainability goals.
 
The product also enables businesses to promote the specific renewable project from which they are sourcing their energy to customers, shareholders, employees, and communities. By combining the simplified contracting and aggregation process of CORe with the commitment and involvement of sustainability-minded companies, Constellation can offer more customers access to the economic and sustainability benefits of large-scale, offsite renewable energy projects. CORe is currently supporting corporate and public sector customers, and we expect to prevent more than one million metric tons of carbon dioxide emissions across all participating customers.
 

Constellation connects customers with clean energy through Renewable Energy Certificates (RECs) and Emission-Free Energy Certificates (EFECs) 

  • NewMix® RECs are sourced from renewable generating facilities within the United States. Each REC represents the positive environmental attributes of one megawatt hour (MWh) of electricity generated by a renewable power plant and is retired on behalf of customers wishing to promote their environmental commitment. The purchase of RECs supports the operation and development of facilities that generate clean, renewable energy.
  • EFECs are created to represent the emission-free attributes of energy generation (such as nuclear) as defined by PJM, that do not directly emit greenhouse gases from combustion. When customers purchase a carbon-free plan from Constellation, the electricity they purchase is matched with EFECs from those energy sources providing carbon-free electricity. Constellation retired 5.2 million RECs and 11.4 million nuclear Emission-Free Energy Certificates (EFECs) for customers in 2020.

Biogas is another emerging renewable resource for businesses with aggressive sustainability goals. It can replace traditional natural gas supplies once it is processed to remove non-methane compounds. Once cleaned and injected into a commercial pipeline system, biogas becomes Renewable Natural Gas (RNG) and can be used to produce heat and electricity as well as power vehicles. Constellation works with compressed natural gas (CNG) fueling stations to make biogas available as vehicle fuel and to generate renewable vehicle fuel credits such as Renewable Identification Numbers (RINs) and state-level Low-Carbon Fuel Standard (LCFS) credits. 

Constellation is currently contracted for the supply of RIN/LCFS-qualified RNG from more than 20 biogas production for more than 100 end-use customers throughout the United States, including CNG stations.